Frequently Asked Questions FAQ

Exchange

• Foreign Exchange Beginner's Guide

Contract Trading

• Contract Bonus Voucher Terms and Conditions
• Introduction and calculation of funding fees
• Mark price and index price
• Risk Protection Fund
• Forced liquidation and procedures
• Contract profit and loss calculation

See all 10 articles

Spot Trading

• Spot Trading Beginner's Guide (App Version)
• A must-read for spot trading beginners
• Spot trading questions

MINI contract

• Mini Contract Trading Guide
• Mini Contract Product Overview
• Mini Contract User Agreement

【Withdraw/Transfer】

• Notice of Risks of Withdrawal Operations
• How to withdraw/transfer digital currency (APP)

Credit card

• Instructions on Canceling Merchant Service Subscriptions
• Frequently Asked Questions about Credit Cards
• Credit Card Holder Agreement
• Savings Card Holder Agreement
• Credit Card Disclaimer
• What is a B9 credit card?

【Cloud Computing Power】

• Cloud Computing Platform User Terms of Use/Service Agreement

【Recharge/Receive】

• What should I do if my recharge has not been received for a long time?
• How to Deposit/Receive Digital Currency (APP)
• Instructions for transferring the wrong currency to a deposit

【Strategy Trading-Fixed Investment Strategy】

• Spot investment strategy
• Introduction to long and short strategies

【Mortgage Loan】

• 【Mortgage Lending】Platform Agreement

【Yubibao】Wealth Management

• Financial Management User Agreement
• LaunchX Protocol

【Overview of Red Envelope Functions】

• PackGuide

【Leverage Trading 】

• Super Leverage Trading Rules